FAQ

Short answers about booking, payments, and who can use ScheduleLK.

Bank transfer

Speech session · 16 Sep

LKR 2,750.00

Submitted

Most questions are about the slip and the stamp.

How do I book a session?: Create an end-user account, choose a service and an open slot, and confirm. The booking is held while you upload a payment proof. It becomes confirmed after a provider or centre verifies the proof.
How do payments work?: Pay according to the provider or centre instructions, then upload a PDF, JPG, or PNG proof. Until it is verified, the slot stays held for a limited time.
What happens if I cancel?: If you cancel at least as many hours ahead as the policy window, there is no cancellation fee. Inside that window, a fee is calculated from the amount payable and the policy cancellation percentage. Started slots cannot be cancelled.
Can I get a discount?: Bookings use the policy default discount unless Super Admin has set a personal override on your account. You cannot set this yourself.
How do providers and centres join?: Sign up as a Service Provider or Center Admin. Super Admin reviews the application. Providers can work independently or join a centre.
Is there a mobile app?: The Google Play and App Store apps are on the way. Use the Coming soon badges to open the placeholder page, or continue on the web today.